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7
min
Lesson 5: Client Management for HR Consultants
Dive into how to set clear expectations, deliver consistent value, and turn one-time projects into long-term partnerships. Discover client management strategies that boost retention, expand services, and grow your HR consulting business sustainably.
Timeline
Video Overview
0:13
Setting Clear Expectations
0:23
Defining Scope Upfront
0:30
Communication Guidelines
0:48
Create a Kick-Off Plan
1:35
Building Relationships
2:00
Scheduling Check-ins
2:12
Value Beyond the Contract
2:29
Being a Problem Solver
3:07
Expanding Services
3:32
Identifying Growth Opportunities
3:44
Introduce Retainer Models
4:10
Leveraging Client Feedback
4:36
Referrals and Case Studies
4:48
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